Shipping Policy
At The Kanika, we strive to deliver your orders in a timely and safe manner. Please read our shipping policy carefully before placing an order.
Shipping Coverage
- We deliver products across India.
- Orders are shipped from our registered business address in West Bengal, India.
Courier Partners
We use reliable courier partners for order delivery, including but not limited to:
Courier partner selection depends on serviceability and destination.
Order Processing Time
- Orders are usually processed and dispatched within 3–5 business days.
- Orders are not dispatched on Sundays or public holidays.
- If customization is required, dispatch may take 7–8 working days.
Delivery Timeline
Domestic (India)
- Estimated delivery time: 5–10 business days after dispatch.
- Cash on Delivery (COD) is available for eligible pin codes.
- COD is not available for orders above ₹25,000.
- COD orders may attract an additional COD charge of ₹120, if applicable.
Shipping Charges
- Shipping charges (if applicable) are calculated at checkout.
Order Tracking
- Once your order is dispatched, tracking details will be shared via email or SMS.
- You can track your order using the “Track Your Order” option on our website.
Incorrect Address / Failed Delivery
- Customers are responsible for providing accurate shipping details.
- If delivery fails due to incorrect address or incomplete information, additional shipping charges may apply.
- Re-delivery will be attempted only after address confirmation.
Damaged or Tampered Packages
- Please do not accept delivery if the package appears damaged, opened, or tampered with.
- Report such issues to us immediately at thekanika28@gmail.com with photos.
Contact Information
For any shipping-related queries, please contact:
The Kanika
📧 Email: thekanika28@gmail.com
📞 Phone: +91 9064486291